Withdrawal Rules & Process
How quickly you can withdraw your winnings is the real test of any platform's reliability. Chatroulette has consistently passed that test. Withdrawal requests via bKash or Nagad are typically processed and delivered within 15 to 30 minutes.
Your account must be verified before you can make a withdrawal. The KYC process requires a photo of your National ID or passport — you only need to do this once. After that, every withdrawal is straightforward.
The minimum withdrawal is ৳500 and the daily maximum is ৳2 lakh for mobile banking. Bank transfers have a higher limit. VIP members enjoy faster priority processing.
Withdrawal Steps
- Go to the "Withdraw" section from your dashboard.
- Select your preferred payment method (bKash / Nagad / Bank).
- Enter the recipient number or account details — make sure it's registered in your name.
- Enter the amount and hit "Confirm".
- Complete the security verification via OTP or email confirmation.
- You'll receive an SMS notification once processing is complete.
Security Measures — How Safe Is Your Money
Chatroulette uses industry-standard SSL encryption technology. Every transaction you make is transmitted in encrypted form, making it completely unreadable to any third party.
Enabling Two-Factor Authentication is strongly recommended for all members. Even if someone gets hold of your password, they won't be able to access your account.
Security Best Practices
- Always keep Two-Factor Authentication (2FA) enabled.
- Never share your password with anyone.
- Only use a mobile number registered in your own name.
- If you notice any suspicious activity, contact support immediately.
- Avoid making transactions over public Wi-Fi.
What to Do if a Transaction Fails
Transactions can sometimes fail due to network issues or technical reasons. If that happens, don't panic — wait 5–10 minutes first. Most cases resolve automatically.
If the issue isn't resolved after 15 minutes, reach out to the support team via live chat. Provide your transaction ID, amount, and time — and you'll get a quick resolution.