Chatroulette's Terms & Conditions — Complete Guide

Chatroulette (chatroulette.ws) By using this website, you are considered to have fully read, understood, and agreed to these terms and conditions. These terms constitute a legally binding agreement between you and Chatroulette.

These terms and conditions are written in Bengali for the convenience of users in Bangladesh. However, in the event of any dispute, the English version shall be considered final. Chatroulette reserves the right to amend these terms at any time, and registered users will be notified by email before any changes take effect.

Our Privacy Policy and Responsible Gaming Policy apply alongside these Terms. Continued use of Chatroulette constitutes your agreement to all such policies.

To create an account on Chatroulette, you must provide accurate and complete information. The name, phone number, and email address submitted at registration must be your own. Using false or someone else's details is strictly prohibited.

• Each person may only register one account — multiple accounts are strictly prohibited.
• After registration, a copy of your national ID or passport may be requested for identity verification.
• Withdrawals may be on hold until account verification is complete.
• You are responsible for keeping your account login credentials confidential and protecting your account from unauthorized access.
• Transferring or selling your account to a third party is strictly prohibited.

To update any information provided at registration, you must contact the support team and submit the required documentation. Chatroulette reserves the right to cancel suspicious registrations without prior verification.

Chatroulette is for adults only. No one under the age of 18 is permitted to use this platform. Government-issued ID may be requested at any time for age verification purposes.

The following individuals are also prohibited from using Chatroulette:

• Residents of countries or regions where online gaming is prohibited by law.
• Those employed by Chatroulette or whose family relationships may create a conflict of interest.
• Individuals whose previous accounts were closed due to rule violations.
• Individuals with an active self-exclusion in place.

Specific rules apply to deposits and withdrawals on Chatroulette. Transactions can be made via bKash, Nagad, Rocket, and approved bank transfers.

• Minimum deposit amount: ৳500 (five hundred BDT).
• Minimum withdrawal amount: ৳1,000 (one thousand BDT).
• Maximum daily withdrawal limit: ৳5,00,000 (five lakh BDT).
• Withdrawals are typically processed within 24–72 hours.
• Withdrawals will only be sent to a verified payment method and to the same account from which the deposit was made.

If you experience any issues with a transaction, notify the support team within 48 hours. Claims submitted after this period may not be accepted. Chatroulette complies with anti-money laundering laws and reserves the right to place suspicious transactions on hold pending investigation.

Chatroulette offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, and special occasion offers. Each offer has its own terms, which are clearly stated on the offer page.

• Wagering requirements must be met before bonus funds can be withdrawn (typically 20x–35x).
• Bonuses must be claimed within a set timeframe — they will expire if not used before the deadline.
• Claiming bonuses using multiple accounts from the same device or IP address is prohibited.
• Chatroulette reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is detected, all bonuses and associated winnings will be voided.

Before participating in Chatroulette's betting section, make sure you fully understand the rules of each game. Once a bet is placed, it cannot be cancelled — this applies to all games.

• If a game is interrupted due to a technical issue, Chatroulette will review the game history to determine the outcome.
• Any incorrect odds or payouts displayed due to a software error or display glitch will be considered void.
• If a disconnection occurs during play, the server-side game record will be considered final.
• Chatroulette uses software from third-party game providers, and game outcomes are determined by an RNG (Random Number Generator).
• Minimum and maximum bet limits vary by game.

All Chatroulette games are regularly audited by independent third parties. We use the highest standard of technology to ensure fair outcomes.

To participate in the Chatroulette lottery section, you must purchase a ticket. Each lottery has its own prize structure, draw date, and participation conditions.

• Lottery tickets cannot be returned or cancelled once purchased.
• The draw process is fully transparent and verified by an independent third-party notary.
• Winnings exceeding ৳1,00,000 may require additional identity verification.
• Syndicate lottery winnings will be divided proportionally among all participants.
• If a lottery draw is postponed or cancelled, the ticket price will be refunded.

The following activities are strictly prohibited on Chatroulette in order to maintain a safe and fair environment:

• Playing games using bots, scripts, or automated software.
• Creating multiple accounts to claim bonus benefits or manipulate the system.
• Conducting transactions through money laundering or illegal funds.
• Fraudulent behavior or collusion with other members.
• Attempting to hack or gain unauthorized access to Chatroulette's software or systems.
• Operating an account using a false identity or someone else's information.
• Placing bets or making agreements with other members outside the platform.

Chatroulette may temporarily suspend or permanently close an account under the following circumstances:

• Upon violation of any clause within the terms and conditions.
• Failure to verify identity, or if false information is established.
• If signs of suspicious transactions or fraud are detected.
• Upon receiving a court order or directive from a regulatory authority.
• When a member voluntarily submits a self-exclusion request.

If a balance is refundable upon account closure, it will be returned to the original payment method within the designated timeframe after verification is complete. However, if the account is closed due to a rule violation, the balance may be forfeited.

Chatroulette takes your personal information very seriously. We are fully transparent about how we collect, store, and use your data. To learn more, visit our Privacy Policy Read.

• Your personal information will never be sold to third parties.
• If we are legally required to share your information with authorities, you will be notified in advance where permitted by law.
• All data is protected by SSL encryption.
• You have the right to request deletion of your data, though certain information may need to be retained for legal compliance.

Chatroulette believes gaming is entertainment — not a financial solution. We encourage all members to play responsibly. To learn more, visit our Responsible Play View page.

• You can set daily, weekly, or monthly spending limits.
• Cooling-Off Period: A break of 24 hours to 30 days can be taken.
• Self-exclusion: option to close your account for anywhere from 6 months to permanently.
• If signs of gaming addiction appear, seeking professional help is strongly advised.

Chatroulette provides its services on an "as is" basis. While we strive to maintain uninterrupted service, technical issues, maintenance, or unforeseen circumstances may cause temporary disruptions.

• Chatroulette is not liable for any losses resulting from internet connectivity issues.
• Chatroulette accepts limited liability for software errors caused by third-party game providers.
• Chatroulette is not liable for any losses resulting from a user's own negligence or poor decisions.
• Chatroulette will not be held liable for service interruptions caused by natural disasters, cyberattacks, or government directives.

If a dispute arises, please contact our support team directly in the first instance. Most issues are resolved within 72 hours.

• Deadline for filing a formal complaint: within 30 days of the incident.
• If you are not satisfied with Chatroulette's decision, you may seek neutral third-party mediation.
• Chatroulette holds final authority over the interpretation and application of these Terms.
• The governing law and jurisdiction for any legal dispute will be determined in accordance with Chatroulette's licensing authority.

We always prioritize amicable resolutions. Our goal is to maintain a long-term, positive relationship with every member.

Chatroulette reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified at least 7 days in advance via registered email or a site notification.

• In cases of urgent changes (such as legal obligations), amendments may take effect without prior notice.
• Continued use of the site following any changes constitutes acceptance of the updated Terms.
• Archived copies of previous terms are available upon request.

If you have any questions or comments about these terms and conditions, please get in touch. Our support team is available 24/7.

• Email: [email protected]
• Help Center: /help-center
• FAQ: /faq
• Response time: Typically within 2–6 hours.

We believe transparency is the best policy. Every term at Chatroulette has been crafted to be fair and reasonable. Your trust and satisfaction are our top priority.