Chatroulette's Privacy Policy — Your data, our responsibility

We collect certain types of information when you register and use Chatroulette's services. This privacy policy is intended to be fully transparent about what data is collected, why, and how.

Chatroulette collects information in a number of ways. It's important to be aware of each method so you can make informed decisions.

• Directly Provided: Information you provide when registering, filling out forms, making payments, or contacting support.
• Automatically Collected: Your device, browser, IP address, and usage patterns are automatically logged when you access the site.
• Cookies & Tracking Tools: Cookies are used to enhance your experience on the site. Full details are provided in the cookies section below.
• Third-Party Verification Services: Information may be verified through approved KYC providers for identity and age verification purposes.
• Payment Provider: Required verification details are collected from approved gateways, including bKash, Nagad, and Rocket, to process financial transactions.

We follow a data minimisation policy for every piece of information we collect — meaning we only gather what is strictly necessary to provide the service, nothing more.

Chatroulette uses your data only for specific, lawful purposes. No information is ever used outside the scope of this privacy policy.

• Account Management: To support registration, login, and account security.
• Transaction Processing: For processing deposits, withdrawals, and bonus payments.
• Identity Verification (KYC): To verify age and identity, and to prevent fraud.
• Service Improvement: To analyze usage patterns and deliver a better experience.
• Customer Support: To respond to support requests, complaints, or inquiries.
• Legal Compliance: For compliance with Anti-Money Laundering (AML) regulations and other legal obligations.
• Consent-Based Marketing: To send you relevant offers and promotions, with your consent.

The most important aspect of your privacy is who can see your data. Chatroulette enforces a strict policy on this.

We never share: Your information is never sold or shared with advertisers, data brokers, or unrelated third parties.

May be shared in limited circumstances:

• Service Provider Partners: With essential partners such as payment gateways, KYC providers, and hosting services — all under strict confidentiality agreements.
• Due to Legal Obligations: Court orders, directives from regulatory bodies, or cooperation with investigations — only the minimum necessary information is shared.
• For Fraud Prevention: Limited information may be shared with authorized agencies to detect suspicious activity.
• With Your Consent: Your information may be shared for specific purposes where you have given explicit consent.

Chatroulette uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Chatroulette follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers of protection.

• Encryption: TLS 1.3 is used for all data in transit, and AES-256 encryption is applied for data at rest.
• Access Control: Only authorized personnel can access specific data, and all access is logged.
• Firewall & DDoS Protection: Enterprise-grade firewalls and cyber attack prevention systems are kept active at all times.
• Regular Backups: Data is backed up regularly and stored on separate, secured servers.
• Staff Training: All staff receive regular data protection training.

Data Retention Period: Data for active accounts is retained for as long as the account remains active. Following account closure, data may be kept for up to 5 years as required by legal obligations, after which it is securely deleted.

Under Chatroulette's privacy policy, you have several important rights regarding your own information. Each right is described in detail below.

Chatroulette is strictly for users aged 18 and above. Our privacy policy places particular importance on protecting minors.

• Age verification is mandatory at registration. Anyone under 18 years of age will not be permitted to register.
• We do not knowingly collect data from minors.
• If a minor's account is detected, it is immediately suspended and all associated data is deleted.
• Parents or guardians with concerns about a child's data can contact our support team directly.

Chatroulette is an international platform. In some cases, your data may be processed or stored on servers located in other countries. In such cases, we ensure that:

• Data is only transferred to countries with adequate data protection laws in place.
• Standard Contractual Clauses are used for all international data transfers.
• All third-party service providers are required to comply with Chatroulette's privacy standards.
• A thorough security assessment is conducted before any data transfer takes place.

For more information about international data transfers, please contact our support team.

Chatroulette reserves the right to update this privacy policy as needed. We will notify you based on the nature and significance of any changes.

• Minor Changes: A notice will be posted on the site. The date of the change will be shown at the top of the page.
• Significant Changes: You will be notified at least 14 days in advance via your registered email.
• Urgent Changes Due to Legal Obligations: You will be notified as soon as it takes effect.

Continued use of the site after any changes constitutes acceptance of the updated privacy policy. Copies of previous policies are available upon request.

If you have any questions, complaints, or data-related requests regarding this privacy policy, please get in touch. We typically respond within 2–6 business hours.

• Email: [email protected]
• Help Center: /help-center
• FAQ: /faq
• Service Hours: 7 days a week, 24 hours a day.

We believe privacy is a fundamental right, and Chatroulette is committed to upholding it. Your trust is our most valuable asset.